FAQ

How long will my order take to be shipped?

Custom digital illustrations can take 2-10 days to be emailed to you. 

Personalised Items can take 2-10 days to be made and shipped out to you. 

Stickers can take 1-3 days to be shipped.

Normal stock that is not personalised can take 1-3 days to be shipped.

These timeframes do NOT include the shipping timeframe, shipping will be additional days on top of these times. During busy periods (Easter, Mothers day, Christmas etc times may be longer. Updates will be on our instagram page of order cut off dates during these periods)

Can I collect my order?

At the moment collecting is not an option we offer and all orders will be shipped.

I live outside of Australia, do you ship to me?

Unfortunately international shipping is not offered at this point in time.

I placed an order already and want to add an item, can I do this?

If you have not received a shipping notification yet and would like to add to your order, use the code "combine" at checkout and both your orders will be shipped together for the one fee.

Do you offer wholesale?

We offer wholesale pricing on our stickers & scrunchies. Please email us at belcollective@outlook.com to receive our wholesale guide.